Frequently Asked Questions
Everything you need to know about your Caden Lane order.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Personalized or custom-made items may require 2-3 weeks for production before shipping.
Can I return personalized items?
Because personalized items are custom-made specifically for you, they are final sale and cannot be returned or exchanged unless there is a manufacturing defect.
What is your return policy for non-personalized boutique items?
We accept returns on unworn, unwashed, and non-personalized items within 30 days of delivery. Items must be in their original packaging with tags attached.
Are your baby clothes and blankets safe for sensitive skin?
Yes, we prioritize high-quality fabrics like buttery-soft bamboo and premium cotton blends that are breathable, hypoallergenic, and gentle on newborn skin.
Do you offer international shipping?
We currently ship to select international locations. Shipping rates and delivery timelines are calculated at checkout based on your specific destination.
How should I care for my Caden Lane apparel?
To maintain the softness and vibrancy of our prints, we recommend machine washing on a cold, gentle cycle and tumble drying on low or hanging to dry.